… you can count on SCHOTTEL: A non-operational propulsion unit means downtime costs – we keep these to a minimum by maintaining close customer contact and ensuring short response times.
In the event of major grounding, there are many questions to be answered and procedures to be organized. With SCHOTTEL as your partner you know that the repair of your propulsion units is in good hands. We also lighten your load when it comes to settling claims. Whether it is a matter of making arrangements with the repair yards, deciding where the repair is to be carried out or scheduling the exact procedures, our on-site service engineers will support you. If necessary and if requested, they will also organize the transport of your equipment to one of our repair workshops.
You can count on our expertise when it comes to identifying the faults and clarifying the extent of damage to your propulsion systems. Our relevant documentation enables you to communicate appropriately with insurance companies and/or classification societies. Your request.
When time is of the essence, we can provide you with remote assistance using augmented reality to ensure your processes and work orders are carried out on schedule. This service provides you with fast interactive support from local specialists or from the Service experts at the SCHOTTEL headquarters in Germany. We will be happy to advise you on the requirements for using this service.
An experienced SCHOTTEL service engineer will need to be on site for complex work tasks.