Keeping the fleet running

No one knows a ship as well as the crew on board. They are familiar with every inch, and responding to the vessel is second nature. But when it comes to the propulsion unit, SCHOTTEL is the expert. And we go all the way to ensure maximum availability of the propulsion units. We provide a range of services throughout the vessel’s service life, allowing operators to increase the efficiency of their vessels and reduce expensive downtime to a minimum. The right solution at the right time in the right place, individually tailored to your needs, with SCHOTTEL’s worldwide range of repair services.

RemoteService

SCHOTTEL RemoteService is for when time is critical to ensure processes and work orders can be carried out on schedule. RemoteService provides you with fast, interactive support from our service experts, at any time and anywhere.

+ great cost and time savings
+ interactive, personal assistance with visual support
+ early detection of potentially more serious damage
+ instantly available, reliable tool

CrewTraining

Our training courses deliver knowledge first-hand, so that crews can carry out simpler repairs themselves. The courses range from product training sessions to specialized in-depth instruction – conducted as classroom events at one of our five worldwide training centres, but also as online courses, on-site training and simulation exercises.

+ effective learning in small groups
+ time for questions and individual solutions
+ update existing knowledge
+ targeted diagnosis on the propulsion system
+ available in more than ten languages

ServiceStation

A dense network of service partners at key shipping centres means we can provide rapid assistance, because repairs and overhauls can be carried out to our standard of quality in one of many workshops. Thanks to efficient decentralized logistics, OEM-quality spare parts with long-term availability get to our regional service partners as quickly as possible.

+ short transport routes
+ OEM-quality parts
+ repair by trained personnel
+ exploit advantages of location and local market knowledge

Field Service

To keep downtimes as short as possible, we have more than 170 experienced service engineers available worldwide. They have extensive product knowledge so they can quickly repair propulsion units on board your vessel. With the right tools and SCHOTTEL know-how, they work hands-on to get the propulsion system ready for its next operation.

+ highly qualified service engineers
+ worldwide availability
+ expertise in SCHOTTEL products
+ full warranty

InhouseRepair

Your propulsion system is in the very best of hands at our eight fully equipped workshops. With qualified repair teams who get your propulsion units up and running again quickly. By leaving the maintenance, care and repair of their propulsion units entirely down to SCHOTTEL, operators can increase operational reliability and availability to the maximum.

+ modern machinery
+ on-site spare parts warehouse
+ all components are state-of-the-art
+ direct access to all internal specialist departments
+ independent quality assurance and test benches for trial runs

Stefan Buch, VP After Sales Service

"Our customers' requirements for repairs are as varied as the vessels themselves. That is why we give owners the opportunity to choose the right solution, taking into account various factors, including but not limited to speed, complexity and budget. With our worldwide service team there to help and advise."